Rooms Controller job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
Depending on profile
Description
A prestigious hotel in Dubai is seeking a detail-oriented and organized individual to join our team as a Rooms Controller. If you have experience in hotel operations, strong administrative skills, and a passion for ensuring smooth room allocations and guest satisfaction, we encourage you to apply for this position.Key Responsibilities: Room Allocations: Coordinate and manage room assignments based on guest preferences and hotel availability. Reservation Management: Monitor and manage room reservations, ensuring accuracy and adherence to hotel policies. Guest Communication: Communicate with guests to confirm reservations, address special requests, and provide relevant information. Collaboration: Coordinate with housekeeping, front desk, and other departments to ensure efficient room turnover. Problem Resolution: Address and resolve any issues related to room assignments or guest preferences.Requirements: Proven experience as a Rooms Controller or in a similar role within the hotel industry. Strong organizational and multitasking abilities. Proficiency in hotel reservation systems and software. Excellent communication and interpersonal skills. Detail-oriented with a focus on guest satisfaction.Benefits: Competitive salary and opportunities for career development. Training programs to enhance your hotel operations and customer service skills. Supportive and collaborative work environment in a prestigious hotel. Opportunities for career advancement within the hospitality industry. Employee benefits, including health insurance. Location: Dubai, UAE